Shipping & Delivery Policy

At Kridha Trinkets, we aim to deliver your jewellery safely and on time. Please read the following policy to understand how shipping and delivery work on our website.

1. Order Processing

  • All orders are processed and dispatched within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Locations

  • We currently ship across India.

  • Delivery timelines may vary depending on your location and courier service availability.

3. Delivery Timeline

  • Estimated delivery time is 3–7 business days from the date of dispatch.

  • Metro cities may receive orders sooner, while remote locations may take slightly longer.

Please note that delivery timelines are estimates and may be affected by factors beyond our control, such as weather conditions, courier delays, or regional restrictions.

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout before payment.

  • Any promotional free-shipping offers will be highlighted on the website.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation message with tracking details via email or SMS.

  • You can track your shipment using the link provided.

6. Delayed or Failed Delivery

  • If delivery is delayed, we request you to allow additional time as courier partners may experience unforeseen delays.

  • In case of failed delivery due to incorrect address or unavailability of the customer, re-shipping charges may apply.

7. Damaged or Missing Packages

  • If you receive a damaged package or an incomplete order, please contact us within 24 hours of delivery with clear images or videos for assistance.

  • Claims raised after this period may not be eligible for resolution.

8. Change of Address

  • Address changes are allowed only before the order is dispatched.

  • Once shipped, we will not be able to modify the delivery address.

9. Contact Us

For any shipping or delivery-related queries, feel free to reach out to us:
📧 Email: kridha.trinket@gmail.com
📞 Phone: +91-8510001453